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Privacy Policy

Privacy Policy for RealifeSpanish.com

Last Updated: March 03, 2025

At RealifeSpanish.com (“Website,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, courses, or tutoring services. By accessing or using our services, you agree to the practices described here.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details when you register, enroll in courses, or book tutoring sessions.
  • Usage Data: IP address, browser type, pages visited, and time spent, collected via cookies and analytics tools (see our Cookie Policy at https://realifespanish.com/cookie-policy/ ).
  • Tutor Information: Tutors provide credentials, availability, and contact details, which we use to facilitate services.
  • Communications: Messages or feedback you send via email or the Website.

2. How We Use Your Information

We use your data to:

  • Provide and improve our courses, tutoring services, and Website functionality.
  • Process payments and manage subscriptions.
  • Communicate updates, offers, or support (you can opt out via unsubscribe links).
  • Analyze usage patterns to enhance user experience.
  • Comply with legal obligations.

3. Legal Basis for Processing

Consent: For non-essential data (e.g., marketing emails), we rely on your explicit consent.
Contract: To deliver services (e.g., courses, tutoring), processing is necessary for the agreement.
Legitimate Interests: For analytics and security, we balance our interests with your rights.

4. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service Providers: Third parties (e.g., payment processors like Stripe, analytics like Google) to operate the Website.
  • Tutors: Limited data (e.g., name, session details) to facilitate tutoring.
  • Legal Authorities: If required by law or to protect our rights.

Data is transferred securely, and we require third parties to protect it.

5. Data Security

We use industry-standard measures (e.g., encryption, secure servers) to protect your information. However, no online transmission is fully secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Under GDPR or similar laws, you have rights to:

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate data.
  • Erasure: Delete your data (subject to legal obligations).
  • Restrict Processing: Limit how we use your data.
  • Object: Oppose certain processing (e.g., marketing).
  • Data Portability: Receive your data in a structured format.

Contact us at support@realifespanish.com to exercise these rights.

7. Cookies and Tracking

We use cookies for functionality, analytics, and marketing (see our Cookie Policy at https://realifespanish.com/cookie-policy/). You can manage preferences via our consent popup or browser settings.

8. Data Retention

We retain your data as long as needed for the purpose collected or as required by law (e.g., 5 years for financial records). Inactive accounts may be deleted after 2 years.

9. International Data Transfers

Your data may be stored or processed in The United States, where laws differ. We ensure adequate protection via standard contractual clauses or similar mechanisms.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. Parents can contact us to remove such data.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. The latest version will be posted here with the updated date. We’ll notify you of significant changes via email or the Website.

12. Contact Us

If you have questions or concerns, reach us at:
Email: support@realifespanish.com
Address: https://realifespanish.com/